Y6 BOOKING & CANCELLATION POLICIES
WHAT TIME DO I NEED TO ARRIVE TO THE STUDIO?
Please arrive 5 - 10 minutes prior, no late entry permitted.
HOW FAR IN ADVANCE CAN I BOOK MY CLASSES?
You can book up to 30 days in advance. ClassPoints Gold Members have priority booking access.
KEEP GETTING NOTIFICATIONS THAT YOU'RE OUT OF CREDITS WHEN YOU TRY TO BOOK?
Sorry for the inconvenience. Try logging out of the app and log back in using the email you receive class booking informations to. Make sure to select the correct "home" studio (the one you signed up with as your membership is connected to the studio). If you forgot your password, click “Forgot Your Password” and follow the steps to change your password after receiving the automated password reset email.
2024 LATE CANCEL & NO SHOW POLICY
If you are unable to attend your class, please log into your account on the Y6 app or website and cancel your class reservation as soon as possible. Canceling your booking within 8 hours of the class's starting time will result in a $10 late cancel fee. This includes members who have a monthly Unlimited, 4X or 8X, as well as class package holders. 4X & 8X members and class package holders will not lose the credit for late-cancels. No-showing for a scheduled class will result in a $15 no-show fee. This includes members who have a monthly Unlimited, 4X or 8X, as well as class package holders. 4X & 8X members and class package holders will not lose the credit for no-shows. When a spot is booked but unused, that means that someone else may be missing their chance to practice. Please contact your studio directly in the case of an emergency.
NEED TO UPDATE YOUR BILLING INFORMATION?
Go to the ME tab on the YogaSix Mobile App > Menu top right corner > “Billing Details” on the app
NEED TO FREEZE YOUR MEMBERSHIP?
Contact your home studio about freezing your membership with your desired restart date. Must provide at least 2 weeks notice.
NEED TO CANCEL YOUR MEMBERSHIP?
Contact your "home" studio with your 30 day cancellation request.